M/J · 9609/11 · 2025 · Q620 marks · sit it in its paper
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CIE-9609-2025-MJ-p11 · Question 6

(a)

Analyse two ways international markets may present different challenges to a business than national markets.

[8 marks]
(b)

Evaluate whether customer relationship marketing (CRM) is suitable for all small businesses.

[12 marks]